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General IT Support

  • General Server and Workstation Maintenance and Support

  • Help Desk Support and Troubleshooting

  • New Server and Workstation Setup/Configuration

Information Security and Compliance

  • Installation and Management of Security Applications (Endpoint Protection, Antivirus, Software Firewalls, etc)

  • Network Security Management (firewall setup and configuration, intrusion detection systems, etc)

  • Independent Security Audit Consultation (assistance with independent audits, such as SSAE-16 and PCI-DSS)

VOIP Services

  • Voice Over IP Phone System Installation, Management and Support

  • Assistance with finding the best Hosted or On-Premises VOIP provider for your business

  • VOIP Systems Design and Integration

Consulting Services

  • Third Party Vendor Selection: Assistance with finding the best third party vendor for your industry (including hosted email providers, hosted and on-premises VOIP systems, cyber security applications, network and server equipment, etc)

  • Network Design and Integration: Vividworks can design your network from the ground up

  • Data Security Compliance: Do your clients require you undergo and SSAE audit? We can assist with the entire process. 

  • Server and Workstation Design: We can assist with the purchase and installation of new servers, workstations and equipment. 

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